Contact Us

You can contact us in many ways – please choose the most convenient for you:

Email us using the form below – this is best if you are requesting a quote or have questions regarding warranties or returns so our experienced staff can assist you.

Alternatively you can call our Customer Service Team on (03) 9017 0366 (our phone lines are open from 9.30am – 4.30pm, Monday – Friday). As an online store our preferred method of contact is via email.

Heating Online operates out of Melbourne, Australia – We are Australian owned and operated! (Please note we are an online store only and do not accept pick-ups).

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